At Tooraji Gallery, we are dedicated to ensuring your cherished purchase reaches you safely and efficiently, wherever you are in the world. Each item is handled with the utmost care from our studio in England, UK, until it arrives at your chosen destination.
Orders are typically processed and dispatched within 1-3 business days. Please note that during peak periods or for original artworks requiring specialist handling, processing may take slightly longer. We will notify you of any significant delays.
We are pleased to offer complimentary UK shipping on all orders, which includes comprehensive insurance for your peace of mind. Your purchase will be dispatched via a trusted courier service, ensuring secure and timely delivery.
Tooraji Gallery proudly ships Paris Tooraji’s unique pieces to discerning collectors worldwide. International shipping costs are estimated as follows and will be clearly displayed at checkout:
Europe (EU): Estimated £85
USA & Canada: Estimated £200
Australia & New Zealand: Estimated £300
Other Destinations: Shipping costs for all other international locations will be calculated and displayed at checkout.
Please be aware that for international orders, customers are responsible for any customs duties, taxes, or import fees levied by their country’s customs department. These charges are not included in the item price or shipping cost and are the responsibility of the buyer. We advise you to check with your local customs office for potential charges before placing your order.
Once your purchase has been dispatched, you will receive an email containing your tracking information. This allows you to monitor your item’s journey from our studio to your address.
UK: 3-5 business days
Europe (EU): 5-10 business days
USA & Canada: 7-14 business days
Australia & New Zealand: 7-21 business days
Other International Destinations: 10-25 business days Please note that these are estimates, and actual delivery times may vary due to customs processing or unforeseen shipping delays.
Every item from Tooraji Gallery, which is an original artwork, is packed with exceptional care. We use high-quality, protective materials designed to safeguard your purchase during transit, ensuring it arrives in perfect condition.
In the unlikely event that your order arrives damaged or is lost in transit, please contact us immediately at studio@toorajigallery.com. We require notification within 48 hours of delivery for damaged items, accompanied by photographic evidence. We will work diligently with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
For customers who prefer to collect their purchase, a complimentary collection option is available by appointment in Rye, East Sussex. Please refer to our Contact Us page for more details on arranging a collection.
For information on returning an item, please refer to our comprehensive Returns Policy page.
Should you have any further questions regarding our shipping and delivery policy, please do not hesitate to contact our team.
